Coronavirus Pastoral Care

Please know that there is Pastoral Care support for any Gateway members directly affected by the Coronanvirus. Please have a look at the options available to you below:

Self Isolation

If you have had to self-isolate, if you find yourself struggling with all that is going on right now, please make yourself known by texting the emergency phone number 07544-126874, or by emailing

(Please don’t call the church phone number or, with time sensitive information; as our staff is now working from home as much as possible).

Frontline Workers

I would like to take this opportunity to offer some targeted support to all our Gateway family member who are working on the frontlines during this unusual time. I am sure, like me you are so very grateful to them for continuing to keep our health, education, public services, safety and so much more running smoothly at this time. We are very proud of them, love them dearly and I encourage you all to keep them in your daily prayers.

As a church leadership we want to ensure that these frontline workers have adequate prayer and pastoral support, which Pastor Jon will take a lead in providing personally.

In order to provide this support, we would like you to Identify yourself as a frontline worker (full list below) by dropping a message to:

07544 126 874
Please include your Name
Frontline role.

Official Government list of frontline workers:

Health and social care – Frontline health and social care staff such as doctors, nurses, midwives, paramedics, as well as support and specialist staff in the health and social care sector. In addition, it includes those working in supply chains including producers and distributors of medicines and personal protective equipment.

Education and childcare – Nursery, teaching staff and social workers.

Key public services – Those required to run the justice system, religious staff, as well as those responsible for managing the deceased, and journalists providing public service broadcasting.

Local and national government – Administrative occupations essential to the effective delivery of the Covid-19 response or delivering essential public services, including payment of benefits.

Food and other necessary goods – Those involved in the production, processing, distribution, sale and delivery of food.

Public safety and national security – Police, support staff, Ministry of Defence civilian staff and armed forces personnel, fire and rescue staff, and those responsible for border security, prisons and probation.

Transport – Those who will keep air, water, road and rail passenger and freight transport modes operating during the Covid-19 response.

Utilities, communication and financial services – Staff required to keep oil, gas, electricity, water and sewerage operations running. Staff in the civil nuclear, chemical and telecommunications sectors. Those in postal services and those working to provide essential financial services.

Requesting Pastoral Care

For Gateway to provide any pastoral care to our members, we need to ensure you have signed up to ChurchSuite, which is our Church database.

If you haven’t yet done so, you can sign up via our Contact Page and give the appropriate consents for us to use your personal information to contact and support you.

You will need to:

  1. Complete the ‘My Details’ section;
  2. Tick the ‘Pastoral Care’ Box;
  3. Tick the ‘Communication’ boxes of your choice to give us permission to contact you via emails, text messages and calls;
  4. Tick the ‘Data Protection & Privacy Notice’ Box;
  5. ‘Submit Details’.
If you haven’t already, please download our Gateway Family Pack, created by our Pastoral Care Coordinators by clicking the link below.

Crisis Care

This is our church safety net for members who are dealing with temporary critical situations. It includes hospital/home visitations, the Crisis Food Bank, and meal provision by the Food Patrol for those who are very ill (or added a new addition to their family).

Focus Groups

Having carefully observed the requests for help and prayer over the years; we have discovered that many of us face common battles. Our Focus Groups include ‘Breaking Free’, for emotional well being, ‘Whole’ for those facing health issues and ‘New Believers’ for those who are new to the faith or would like to find out more about the Christian life. Our Focus Groups give those facing similar situations a support network in each other, as well as an opportunity to meet regularly to study the word and pray about these issues.

Spiritual Guidance

For those needing that extra bit of help, we provide an opportunity for one-on-one guidance for a maximum of six sessions with one of our team.

Michael Sims

Pastoral Care Coordinator


Phone:  0121-439-3390

Contact us

Front Building, Kelvin Way, West Bromwich, B70 7JW


A registered charity in England & Wales - Reg Charity No. 1136007

© Gateway Christian Centre